Patient Care Representative

Sentara Hospitals; Clarksville (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid Time Off

401k/403B with employer match

Tuition assistance

Job summary

Sentara Clarksville Family Practice in Clarksville, VA is hiring a full-time Patient Care Representative for our Float Pool. This role supports multiple office locations, including Clarksville, Chase City, Nathalie, and South Boston, handling patient check-in/out, scheduling, and records requests.

You will greet patients warmly, collect co-pays, verify information, and coordinate with clinical staff to ensure a smooth patient flow.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.
• Be able to work across multiple locations as part of the Float Pool.

Responsibilities

• Register patients and manage the check-in/check-out process.
• Collect co-pays and schedule appointments.
• Process requests for medical records and greet patients/visitors.
• Coordinate with staff to ensure smooth patient flow across locations.

Skills

Customer service

Education

High School Diploma

Job description

City/State

Clarksville, VA

Work Shift

First (Days)

Overview

Sentara Clarksville Family Practice is now hiring a full-time Patient Care Representative for our Float Pool in Clarksville, VA! This position will provide support across multiple office locations, including Clarksville, Chase City, Nathalie, and South Boston.

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Clinic Hours

Monday - Friday 8:00AM - 5:00PM, dayshift.

Education

High School Diploma ( Required )

Experience

Customer service experience ( Preferred)

We'd love to hear from you! Join the Sentara team and grow your career with us!

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.