Patient Care Representative

Sentara Health; Broadway (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/403B with Employer Match

Tuition Assistance

Life Insurance

Job summary

Sentara Timber Way Health Center in Broadway, VA seeks a full-time Patient Care Representative to manage patient registration at the front desk. You will check patients in and out, collect co-pays, schedule appointments, and request medical records while greeting visitors with a warm, professional demeanor.

The ideal candidate will have a High School Diploma and customer service experience is preferred. This role follows a Monday–Friday 8:30 AM–5:30 PM schedule with competitive pay and benefits.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.
• Experience with patient registration or front-desk duties is a plus.

Responsibilities

• Register patients at the site and complete check-in/check-out functions.
• Collect co-pays and schedule appointments.
• Request medical records as needed.
• Answer telephone calls and greet patients and visitors with a smile.

Skills

Customer service

Registration assistance

Education

High School Diploma

Job description

Overview

Sentara Timber Way Health Center is now hiring a full-time Patient Care Representative in Broadway, VA!

Broadway, VA!

Hours

Monday - Friday 8:30AM - 5:30PM

City/State

Broadway, VA

Work Shift

First (Days)

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.