Patient Care Representative

Tews Company; Audubon Industrial Park (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Excellent benefits

11 Holidays

Paid time off

Medical and dental

401(k)

Quarterly bonus

Job summary

Tews Company in Amherst, NY is hiring a healthcare receptionist to support patients and daily office operations. The role focuses on front desk duties, patient intake, and basic administrative tasks in a friendly, organized environment.

Qualifications include a high school diploma or GED and healthcare customer service experience. The position offers a Monday–Friday schedule, on-site work, and benefits including health, PTO, and 401(k) with bonus incentives quarterly.

Qualifications

• High school diploma or GED required.
• Medical receptionist or healthcare customer service experience preferred.
• Strong communication, multitasking and organizational skills.

Responsibilities

• Answer calls and assist patients and caregivers.
• Verify insurance coverage (Medicare/ Medicaid).
• Handle patient intake, data entry, referrals and paperwork.
• Explain medical equipment use and care.
• Prepare invoices and assist with delivery scheduling.
• Assist with minor equipment troubleshooting and occasional deliveries.

Skills

Medical receptionist experience

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Excellent benefits! 11 Holidays, PTO, Medical/Dental and 401K and bonus incentives quarterly!

Location: Amherst, NY Pay: $22-24/hour, based on experience Schedule: Monday–Friday, 8am-5pm, and on call availability every other week. Job Type: Direct Hire

About the Role

Looking for a healthcare position where you can make a difference? Our client is seeking a friendly, organized professional with medical receptionist, front desk, or customer service experience to support patients and daily office operations.

Responsibilities

• Answer calls and assist patients and caregivers.
• Verify insurance coverage, including Medicare and Medicaid.
• Handle patient intake, data entry, referrals, and paperwork.
• Explain medical equipment use and care.
• Prepare invoices and assist with delivery scheduling.
• Help with minor equipment troubleshooting and occasional deliveries.

Qualifications

• High school diploma or GED.
• Medical receptionist or healthcare customer service experience preferred.
• Strong communication, multitasking, and organizational skills.
• Basic computer skills, including Microsoft Office.
• Valid driver's license and clean driving record.

Why Join?

• Consistent Monday–Friday schedule.
• Opportunity to help patients and make a difference.
• Build your healthcare experience with an established provider.