Patient Services Representative - 20013

General Physician, P.C.; Village of Williamsville (NY); Presencial; USD 24.000 - 33.000; Tempo integral

Benefícios oferecidos por esta vaga

Free Parking

Medical, dental, vision benefits

PTO (paid time off)

401(k) with employer contribution

Verizon Wireless employee discounts

Resumo da vaga

General Physician, P.C. in Williamsville, NY is hiring a Medical Receptionist (PSR) to be the first point of contact for patients, handling check-in/check-out and scheduling to keep patient flow smooth.

You will verify demographics and insurance, collect co-pays, pre-register patients, and support the EMR documentation, while delivering compassionate service in a fast-paced office environment.

Qualificações

• Experience in a healthcare facility or strong customer service preferred.
• Knowledge of insurance and medical terminology preferred.
• Strong written and verbal communication skills.

Responsabilidades

• Serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling.
• Verify patient demographics and insurance eligibility; process forms and collect co-pays.
• Complete patient pre-registration by verifying insurance and contacting patients; review financial responsibility.
• Check out patients, schedule follow-ups, provide paperwork, and document interactions in the EMR system.
• Process mail and faxes; handle referrals and record requests.
• End-of-day cash/credit reconciliation and general office duties.

Conhecimentos

Customer service

Communication skills

Ferramentas

EMR systems

Descrição da vaga

US:NY:Williamsville | Clerical | Full-Time

Posted On November 2, 2026

Description

Requisition ID#: 20013

Location: Williamsville, NY
Specialty: Oncology
Work Type : Full-Time
Shift: First Shift

Scheduled Work Hours: 7a-5p
Regular Work Week: Monday through Friday
Work Arrangement : Onsite
*Pay Range: $17.37-$23.89

Free Parking!

Benefits Information

Why General Physician P.C.?

• Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
• Comprehensive Benefits: Medical, dental, vision, and more.
• Generous PTO: Enjoy your well-deserved time off.
• 401(K) with 3% Employer Contribution: Secure your financial future.
• Employee Discounts: Exclusive deals, including Verizon Wireless.

Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family.

What you will be doing:

The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.

• Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
• Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.
• Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner.
• Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals.
• Process end-of-day reconciliation of cash and credit card payments.
• Perform general office duties such as document preparation, scanning, and filing.
• Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
• Deliver exemplary customer service to provide a positive patient experience across the organization.
• Perform other duties assigned by management.

Education And Experience

• Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred
• Strong written and verbal communication skills with ability to utilize computer programs

* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

EEO is the Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled