Patient Care Reorder Coordinator — Remote-Friendly

Argentum Medical; Yorkville (TN); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Occasional remote work flexibility

Job summary

Wound Care Resources is seeking a Reorder Specialist to ensure timely product reorders and continuity of care for patients, caregivers, and providers. You will serve as the primary contact for multiple stakeholders and coordinate documentation and eligibility while maintaining accurate records.

The role emphasizes organization, strong communication, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Qualifications

• High School Diploma or GED is required.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to work independently while maintaining accuracy and quality.

Responsibilities

• Proactively contact patients to assess ongoing product needs and coordinate reorders.
• Verify reorder eligibility and ensure all required documentation is complete and current.
• Communicate with patients, caregivers, physician offices, clinics, and healthcare facilities regarding reorder status and requirements.
• Build and maintain positive relationships with patients, referral sources, and internal teams.
• Monitor reorder schedules and follow up on outstanding items to prevent delays in care.
• Accurately enter and maintain information within company systems and databases.
• Maintain detailed records and documentation to ensure regulatory and company compliance.
• Track reorder activity, maintain reports, and update departmental spreadsheets and logs.
• Identify and elevate documentation issues, patient concerns, or workflow barriers for timely resolution.
• Support team initiatives and contribute to departmental goals and process improvements.

Skills

Organized

Excellent communication

Time management

Customer-focused

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Excel

ERP systems

Job description

Wound Care Resources is seeking a Reorder Specialist to ensure timely product reorders and continuity of care for patients, caregivers, and providers. You will serve as the primary contact for multiple stakeholders and coordinate documentation and eligibility while maintaining accurate records.

The role emphasizes organization, strong communication, and the ability to manage multiple priorities in a fast-paced healthcare environment.