Patient Care & Registration Specialist

Northwest Specialty Hospital; Spokane (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health care coverage

Growth opportunities

401K retirement plan

Employee discounts

Wellness benefits

Job summary

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator for our Inland Shoulder Clinic in Spokane, WA. The role focuses on registration, pre-registration, billing support, and front-desk customer service to ensure smooth patient flow.

This on-site position requires a professional demeanor and the ability to multitask under pressure. The successful candidate will handle registrations, process payments, update medical records, and back up phone calls while supporting

Qualifications

• Registration and pre-registration duties to ensure smooth patient flow.
• Prepare pre-registration packets for each procedure.
• Process co-payments and payments and update medical records.
• Back up incoming calls and direct to appropriate person or department.
• Nightly closing procedures for clinic.

Responsibilities

• Handle registration and pre-registration to ensure smooth patient flow.
• Process payments and update medical records.
• Back up incoming calls and route to the right department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre-registration notification including copays and deductibles.
• Maintain general clerical duties as assigned.

Skills

Typing 40 wpm

Communication skills

Interpersonal skills

Tools

Microsoft Office

Job description

Northwest Specialty Hospital is seeking a detail-oriented Patient Care Coordinator for our Inland Shoulder Clinic in Spokane, WA. The role focuses on registration, pre-registration, billing support, and front-desk customer service to ensure smooth patient flow.

This on-site position requires a professional demeanor and the ability to multitask under pressure. The successful candidate will handle registrations, process payments, update medical records, and back up phone calls while supporting