Patient Care & Recovery Advocate

Rise Community Hospital; Prairieville (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Rise Community Hospital in Prairieville, LA seeks a Patient Advocate to interview patients, identify care problems, and coordinate referrals, directing inquiries and complaints toward satisfactory resolutions.

The role supports the treatment process, maintains patient records, verifies insurance benefits, schedules intakes, and collaborates with the care team to improve admissions and overall patient experience. A strong emphasis on HIPAA compliance and compassionate communication is required.

Qualifications

• High School diploma or equivalent required.
• BLS certification and Food Handler Certification.
• Experience with behavioral or substance abuse disorders preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Interview patients and identify care problems.
• Direct inquiries and coordinate referrals to services.
• Document encounters and monitor patient recovery.
• Maintain patient records and treatment reports.
• Assist with admissions process and insurance benefits.

Skills

Communication skills

Education

High School diploma or equivalent

Job description

Rise Community Hospital in Prairieville, LA seeks a Patient Advocate to interview patients, identify care problems, and coordinate referrals, directing inquiries and complaints toward satisfactory resolutions.

The role supports the treatment process, maintains patient records, verifies insurance benefits, schedules intakes, and collaborates with the care team to improve admissions and overall patient experience. A strong emphasis on HIPAA compliance and compassionate communication is required.