Patient Care Receptionist & Scheduling Specialist

Northern Counties Health Care, Inc.; Newport (VT); On-site; USD 22,000 - 28,000; Full time

Job summary

Northern Counties Health Care, Inc. is seeking a Medical Receptionist to greet patients, manage front-desk communications, and coordinate with nursing and provider staff to ensure a smooth patient experience.

You will schedule appointments, register patients, update records, process medical records requests, and support audits and quality assurance activities. Ideal candidates have a high school diploma or GED, strong computer skills, and the ability to maintain confidentiality.

Qualifications

• High School Diploma or GED required.
• Prefer one year receptionist experience.
• Ability to communicate effectively with patients.
• Maintain patient confidentiality.
• Proficient in basic computer skills (email, spreadsheets, documents).
• Physical ability to perform duties (sit for long periods, lift up to 25 lbs).

Responsibilities

• Greet patients and answer questions about programs and services.
• Answer phones, triage, and forward calls to the appropriate staff; take messages as appropriate.
• Schedule patient appointments per health center policies and assist with referrals.
• Register patients and update computerized registration information; prepare medical records for new patients.
• Process requests for medical records and support audits/quality assurance activities.

Skills

Effective communication

Confidentiality

Basic computer skills

Physical stamina

Organizational skills

Phone etiquette

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Scheduling software

Job description

Northern Counties Health Care, Inc. is seeking a Medical Receptionist to greet patients, manage front-desk communications, and coordinate with nursing and provider staff to ensure a smooth patient experience.

You will schedule appointments, register patients, update records, process medical records requests, and support audits and quality assurance activities. Ideal candidates have a high school diploma or GED, strong computer skills, and the ability to maintain confidentiality.