Medical Front Desk & Scheduling Specialist

Northern Counties Health Care Inc; Concord (VT); On-site; USD 25,000 - 34,000; Full time

Job summary

Northern Counties Health Care Inc. is seeking a full-time Medical Receptionist in Concord, VT. The role involves greeting patients, scheduling appointments, updating records, and serving as a communication bridge between patients and clinicians.

Ideal candidates will have a high school diploma or GED, strong patient communication, confidentiality, and basic computer skills. Prior receptionist experience is preferred, with a focus on accuracy and customer service.

Qualifications

• High school diploma or GED required.
• Ability to communicate effectively with patients.
• Ability to maintain confidentiality.
• Basic computer skills (email, spreadsheets, document processing).
• Physical ability to sit for long periods and lift up to 25 lbs.

Responsibilities

• Receive patients in a courteous and friendly manner and answer questions about programs and services.
• Answer phones, perform initial triage, and forward calls to staff; take messages as needed.
• Coordinate processing of patients with nursing and provider staff.
• Schedule patient appointments according to policies and procedures.
• Register patients and update registration information; prepare medical records for new and returning patients.
• Process requests for medical records and assist with clerical audits and quality activities.

Skills

Communication skills

Confidentiality

Computer skills

Physical stamina

Education

High School Diploma or GED

Job description

Northern Counties Health Care Inc. is seeking a full-time Medical Receptionist in Concord, VT. The role involves greeting patients, scheduling appointments, updating records, and serving as a communication bridge between patients and clinicians.

Ideal candidates will have a high school diploma or GED, strong patient communication, confidentiality, and basic computer skills. Prior receptionist experience is preferred, with a focus on accuracy and customer service.