Patient Care Receptionist, Front Desk – Healthcare

Crossroads Treatment Centers; Virginia; On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with match

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Parental Leave

Mental Health Day

Essential Calm subscription

Job summary

Crossroads Treatment Centers seeks a Medical Receptionist in Duffield, VA to greet patients, process check-ins, and support daily operations at our outpatient MAT clinics. You will maintain a professional, welcoming environment and assist patients through the intake process, ensuring accurate documentation and smooth front-desk workflow.

The role emphasizes courteous patient interactions, processing payments, coordinating with clinical staff, and contributing to a positive patient experience in

Qualifications

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Check in patients, receive payments and assist in daily operations.
• Maintain a friendly, professional attitude and provide a “white glove” experience.
• Guide new patients through the intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Coordinate with medical and clinical staff to coordinate intakes and oversee patient accounts.

Skills

Customer Service

Healthcare experience

Office administration

Lived Addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers seeks a Medical Receptionist in Duffield, VA to greet patients, process check-ins, and support daily operations at our outpatient MAT clinics. You will maintain a professional, welcoming environment and assist patients through the intake process, ensuring accurate documentation and smooth front-desk workflow.

The role emphasizes courteous patient interactions, processing payments, coordinating with clinical staff, and contributing to a positive patient experience in