Patient Care Operations Assistant — Mon-Fri Daytime

Athena Medical Management LLC; Dawsonville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) after 6 months

Job summary

Women's Imaging Specialists in Dawsonville, GA is seeking an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F daytime hours with no nights, weekends, or holidays, this is your spot.

Welcome patients warmly, verify insurance/ID, help with intake forms, and manage provider schedules. Use Excel/SharePoint daily for productivity tracking and keep records organized and HIPAA-compliant.

Qualifications

• 1+ year medical office experience
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Responsibilities

• Welcome patients warmly and check them in with care
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinite scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

Skills

Microsoft Office proficiency

Customer service mindset

Attention to detail

Time management

Conflict resolution

Able to travel to other WIS sites

Education

High school diploma or equivalent

Tools

Excel

Outlook

Teams

SharePoint

Word

Job description

Women's Imaging Specialists in Dawsonville, GA is seeking an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F daytime hours with no nights, weekends, or holidays, this is your spot.

Welcome patients warmly, verify insurance/ID, help with intake forms, and manage provider schedules. Use Excel/SharePoint daily for productivity tracking and keep records organized and HIPAA-compliant.