Bilingual Front Office Administrator

Women's Imaging Specialists LLC; Johns Creek (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Women's Imaging Specialists is seeking a Bilingual Operations Assistant in Johns Creek, GA. The role is full-time, in-person, with daytime hours Monday through Friday and no nights or weekends.

You will greet patients in English and Spanish, verify insurance and IDs, handle forms, answer calls, manage schedules, and maintain HIPAA-compliant records. Proficiency in Microsoft Office and strong customer service are required.

Qualifications

• 1+ year medical office experience
• Fluent English/Spanish
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset; on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Responsibilities

• Welcome patients warmly and check them in with care — in English and Spanish
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

Skills

Fluent in English and Spanish

Attention to detail

Time management

Conflict resolution

Customer service mindset

Education

High school diploma or equivalent

Medical admin certification (a plus)

Tools

Excel

Outlook

Teams

SharePoint

Word

Job description

Description

Be the first smile our patients see — and use your Spanish to make a real difference.

Women's Imaging Specialists

is growing, and we’re looking for a Bilingual Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection
• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays
• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits
• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care — in English and Spanish
• Verify insurance + ID, help patients with digital/paper intake forms
• Answer phones, schedule/reschedule appointments, and confirm upcoming visits
• Manage provider schedules and communicate any changes to the clinical team
• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
• Scan, file, and keep records organized and HIPAA-compliant
• Keep our waiting room calm, clean, and welcoming
• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience + fluent English/Spanish
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Johns Creek (Suwanee), GA

Ready to help women feel cared for from the moment they walk in?

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience + fluent English/Spanish
• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
• Exceptional attention to detail, time management, and conflict resolution skills
• Customer service mindset — on-the-job training or certificate a plus
• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
• High school diploma or equivalent; medical admin certification a plus