Patient Care Office Lead: Scheduling, Billing & Records

Universal Health Services, Inc.; Washington (District of Columbia); On-site; USD 52,000 - 69,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401(k) with company match

SoFi student loan program

Educational assistance and development

Job summary

Capital Medical Group, a UHS subsidiary, seeks a Lead Medical Office Specialist to oversee the medical office functions, including patient scheduling, check-in/out, registration documentation, communications with patients and providers, and billing-related tasks. The role requires multi-tasking in a fast-paced environment and traveling between facilities as needed.

The position emphasizes integrity, compassion, and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
• Minimum three years' experience as a Medical Assistant or Medical Office Specialist.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process (according to clinic protocol).

Responsibilities

• Oversee overall functions of the medical office, including patient scheduling, check-in/check-out, registration, and communication with patients and providers.
• Answer phones, handle insurance authorizations, collect co-pays, enter charges and balance the day.
• Maintain medical records and supply management; train and supervise staff as needed.
• Coordinate appointments, inform departments of patient arrivals, and assist with billing information.
• Perform other duties as assigned.

Skills

Medical terminology

Cash balancing

Microsoft Office

Communication skills

Organizational skills

Phone etiquette

Education

High School Diploma

MOA/MAS program

Job description

Capital Medical Group, a UHS subsidiary, seeks a Lead Medical Office Specialist to oversee the medical office functions, including patient scheduling, check-in/out, registration documentation, communications with patients and providers, and billing-related tasks. The role requires multi-tasking in a fast-paced environment and traveling between facilities as needed.

The position emphasizes integrity, compassion, and teamwork.