Patient Care Office Assistant - Mon-Fri Day Shift

UPMC; Butler (Butler County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Hillman Cancer Center in Butler, PA, is seeking a full-time Office Assistant to support a medical oncology office. The role focuses on managing patient appointments, answering calls, and assisting with patient check-ins and documentation.

The ideal candidate will have experience in an outpatient medical office, handle high call volumes, and be comfortable with electronic medical records and medical terminology. This is a daylight, Monday–Friday position with no evenings or weekends.

Qualifications

• High school diploma or GED required.
• 1 year work experience, preferably in a medical office.
• Knowledge of medical terminology preferred.

Responsibilities

• Verify information and records in the medical record and scheduling system.
• Schedule, coordinate, and reschedule patient appointments and relay messages to staff.
• Greet and register patients, provide instructions, and guide to appropriate departments.
• Maintain waiting area cleanliness and organization.
• Prepare patient charts for upcoming appointments.
• Answer calls, screen, and provide information to patients and departments.
• Maintain physician schedules and confirm appointments to ensure proper timing.
• Complete paperwork such as encounter forms and referrals; assist with billing information.

Skills

Excellent communication

Customer service

Multitasking

Education

High school diploma or GED

Tools

EMR systems

Job description

UPMC Hillman Cancer Center in Butler, PA, is seeking a full-time Office Assistant to support a medical oncology office. The role focuses on managing patient appointments, answering calls, and assisting with patient check-ins and documentation.

The ideal candidate will have experience in an outpatient medical office, handle high call volumes, and be comfortable with electronic medical records and medical terminology. This is a daylight, Monday–Friday position with no evenings or weekends.