Patient Care Navigator & Scheduling Specialist

Optum; Colorado Springs (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive base pay

401(k) Plan

Education reimbursement

Paid time off

Job summary

Optum is hiring a Patient Care Coordinator in Colorado Springs to greet and register patients, verify insurance, process payments and schedule appointments. You will help manage medical records and support a professional front-desk experience in a fast-paced healthcare setting.

Join a team that values accuracy, teamwork and patient-centered care while you grow your skills in a dynamic, benefits-rich environment with opportunities for advancement.

Qualifications

• 1+ years of customer service in a medical/office setting.
• Strong communication skills in person and over the phone.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greet patients, verify info and promote a smooth check-in process.
• Complete check-in/out tasks including insurance verification and precertifications.
• Collect payments and manage cashier operations per policy.
• Schedule appointments and answer phones with professionalism.
• Maintain medical records and handle documents securely.
• Coordinate with team to resolve non-standard requests and issues.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is hiring a Patient Care Coordinator in Colorado Springs to greet and register patients, verify insurance, process payments and schedule appointments. You will help manage medical records and support a professional front-desk experience in a fast-paced healthcare setting.

Join a team that values accuracy, teamwork and patient-centered care while you grow your skills in a dynamic, benefits-rich environment with opportunities for advancement.