Patient Care Navigator & Scheduler

Critical Care Pulmonary & Sleep Associates; Highlands Ranch (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k)

Job summary

Critical Care Pulmonary & Sleep Associates is seeking a Patient Care Coordinator to join our Denver-area practice. You will schedule new and follow-up appointments, check patients in/out, verify insurance, collect payments, and prepare charts while maintaining HIPAA privacy and excellent patient communication.

Front desk experience and medical terminology knowledge are required; proficiency in Microsoft Office and EMR systems is expected.

Qualifications

• High school diploma or GED required.
• Medical office front desk experience.
• Patient centered focus.
• Respect patient privacy by HIPAA requirements.
• Medical terminology knowledge.
• Typing speed 50-80 WPM with high accuracy.
• Proficient in Microsoft Office and EMR systems.
• Excellent verbal and written communication skills.

Responsibilities

• Contact patients to schedule new patient and follow-up appointments.
• Manage patient referrals and contact PCP regarding referrals as needed.
• Check patients in and out for their appointments.
• Verify patient insurance information and coverage.
• Collect patient payments at point of service.
• Prepare charts for new patients and follow up patients.
• Establish patient follow-up recalls in EMR.
• Manage incoming and outgoing fax communication.
• Answer incoming phone calls, return voicemails, and route calls to appropriate staff members.
• Schedule hospital procedures as needed (Bronchoscopy, E-BUS, Thoracentesis, etc.).
• Obtain patients medical records as needed.
• Assist patients with web portal login information.
• Other duties as assigned by Clinic Leadership.

Skills

Typing speed 50-80 WPM

Medical terminology knowledge

Excellent verbal and written comms

Patient centered focus

HIPAA confidentiality

Microsoft Office

EMR systems

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Critical Care Pulmonary & Sleep Associates is seeking a Patient Care Coordinator to join our Denver-area practice. You will schedule new and follow-up appointments, check patients in/out, verify insurance, collect payments, and prepare charts while maintaining HIPAA privacy and excellent patient communication.

Front desk experience and medical terminology knowledge are required; proficiency in Microsoft Office and EMR systems is expected.