Patient Care Navigator & Medical Assistant

Automatic Data Processing, Inc.; Tucson (AZ); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company funded HSA + exclusive health

401(k) with company match

Flexible time off + Vacation Exchange

Medical Assistant Certification Reimb.

Job summary

Bookmark Medical in Tucson, AZ, is seeking a Medical Assistant/Patient Services Specialist to support both patients and providers in a fast-paced, patient-centered setting.

You'll greet patients, check them in, manage calls, scheduling, referrals, and co-pays, verify insurance, handle prior authorizations, and keep patient records up to date. You will room patients, take vitals, document in the EHR, assist with procedures and vaccines, and maintain clean exam rooms.

Qualifications

• Accredited MA training or equivalent experience.
• MA certification (or willingness to obtain; reimbursement provided).
• 1+ year healthcare experience preferred.
• Strong communication, organization and teamwork skills.
• Comfort in a fast-paced, patient-centered environment.

Responsibilities

• Greet patients and check them in with warmth and professionalism.
• Manage calls, messages, scheduling, referrals, follow ups, and co pays.
• Assist with insurance verifications and prior authorizations.
• Update patient information and support clear communication between patients and providers.
• Room patients and prepare them for visits; take vitals and document in the EHR.
• Assist providers with procedures and administer vaccines; perform point-of-care testing.
• Maintain clean, stocked exam rooms and follow safety protocols.

Skills

Healthcare experience

Communication

Teamwork

Organizational skills

Patient-focused

Education

MA certification

Accredited MA training

Job description

Bookmark Medical in Tucson, AZ, is seeking a Medical Assistant/Patient Services Specialist to support both patients and providers in a fast-paced, patient-centered setting.

You'll greet patients, check them in, manage calls, scheduling, referrals, and co-pays, verify insurance, handle prior authorizations, and keep patient records up to date. You will room patients, take vitals, document in the EHR, assist with procedures and vaccines, and maintain clean exam rooms.