Healthcare Experience Champion — Medical Assistant & Patient Services

Bookmark Medical; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA + exclusive healthcare discounts

401(k) with company match

Flexible time off + Vacation Exchange

Medical Assistant Certification Reheib

Job summary

Bookmark Medical in Mesa, AZ is seeking a Medical Assistant/Patient Service Specialist to support patients and providers. The role blends front-desk duties with clinical assistance, emphasizing warm check-ins, scheduling, and accurate patient data.

Responsibilities include greeting patients, handling calls and referrals, verifying insurance, rooming patients, taking vitals, assisting with procedures, and maintaining clean exam rooms.

Qualifications

• Accredited MA training or equivalent experience.
• MA certification (or willingness to obtain, reimbursement available).
• 1+ year of healthcare experience preferred.
• Strong communication, organization, and teamwork skills.
• Comfort working in a fast paced, patient centered environment.

Responsibilities

• Greeting patients and checking them in with warmth and professionalism.
• Managing calls, messages, scheduling, referrals, follow ups, and co pays.
• Assisting with insurance verifications and prior authorizations.
• Updating patient information and supporting clear communication between patients and providers.
• Rooming patients and preparing them for their visit.
• Taking vitals, updating medical histories, and documenting in the HER.
• Assisting providers with procedures and administering vaccines.
• Performing point-of-care testing.

Skills

Communication

Organization

Teamwork

Patient-centered care

Education

Accredited MA training

MA certification or willingness to obtain

Job description

Bookmark Medical in Mesa, AZ is seeking a Medical Assistant/Patient Service Specialist to support patients and providers. The role blends front-desk duties with clinical assistance, emphasizing warm check-ins, scheduling, and accurate patient data.

Responsibilities include greeting patients, handling calls and referrals, verifying insurance, rooming patients, taking vitals, assisting with procedures, and maintaining clean exam rooms.