Patient Care Navigator I — Referrals & Scheduling

Shawnee Health; Carbondale (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

12 vacation days earned in the first 1

11 paid personal days/holidays per cal

6 sick days earned per year

Retirement plan with 3% company contr.

Health and dental insurance with emp.

Life insurance $50,000 at no cost

Company provided long-term disability

Supplemental insurance policies

Job summary

Shawnee Health, a leading healthcare provider in Southern Illinois, is seeking a Patient Care Coordinator I to join our Shawnee Health office in Carbondale. This role reports to the Patient Care Coordinator Supervisor and focuses on coordinating referrals, pre-authorizations, and patient communications within the EMR system.

The ideal candidate has strong computer skills, independent problem-solving abilities, and excellent written and verbal communication.

Qualifications

• Must be competent in the use of computers.
• Must be capable of independent problem solving.
• Must be able to work with little direct supervision.
• Must have excellent written and verbal communication skills.

Responsibilities

• Schedule medical referrals, diagnostic tests and treatments and notify patients and document in EMR.
• Review and select medical records for referrals and tests to include with orders.
• Complete pre-authorizations with insurance related to referrals/tests.
• Follow up on referrals/tests to ensure completion and receipt of reports.
• Notify provider of incomplete referrals/tests.
• Work on related EMR tasks as assigned.
• Assist social service team with patient needs including financial, transportation, interpretation, etc.
• Complete prior authorization processes when required.

Skills

Computer proficiency

Independent problem solving

Excellent written and verbal komunik?

Job description

Shawnee Health, a leading healthcare provider in Southern Illinois, is seeking a Patient Care Coordinator I to join our Shawnee Health office in Carbondale. This role reports to the Patient Care Coordinator Supervisor and focuses on coordinating referrals, pre-authorizations, and patient communications within the EMR system.

The ideal candidate has strong computer skills, independent problem-solving abilities, and excellent written and verbal communication.