Patient Care Navigator & Front Desk Support

NYU Grossman School of Medicine; New York (NY); On-site; USD 53,000 - 64,000; Full time

Job summary

NYU Grossman School of Medicine is seeking a Patient Care Assistant to support administrative and patient care activities within NYU Langone Health. The role includes reception, registration, and basic clinical tasks under NYS scope of practice, helping to streamline patient flow and ensure quality service.

Responsibilities include greeting patients, scheduling, room preparation, vital signs, and chart updates in EPIC.

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant in the last two years.
• Working knowledge of English is essential for this role.

Responsibilities

• Greets patients and completes check-in and check-out processes.
• Answers phones and schedules appointments.
• Escorts patients to exam rooms and prepares rooms for provider visits.
• Maintains patient privacy in accordance with HIPAA and related guidelines.
• Uses EPIC to review and update patient records and communicate with the clinical team.

Skills

Patient Care

Communication

Education

High school diploma or equivalent

Job description

NYU Grossman School of Medicine is seeking a Patient Care Assistant to support administrative and patient care activities within NYU Langone Health. The role includes reception, registration, and basic clinical tasks under NYS scope of practice, helping to streamline patient flow and ensure quality service.

Responsibilities include greeting patients, scheduling, room preparation, vital signs, and chart updates in EPIC.