Patient Care Concierge & Front Desk Coordinator

NYU Langone Health; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

NYU Langone Health is looking for a Patient Care Assistant to support front desk and patient flow at our facility in New York. You will greet patients, assist with check-in and check-out, and help direct calls and messages to the appropriate contacts.

The role emphasizes strong customer service, accurate scheduling, and effective communication to ensure a smooth patient experience within our hospital network in New York City.

Responsibilities

• Greets patients and completes check-in and check-out processes as needed.
• Answers phones and schedules appointments.
• Addresses questions or routes calls/messages to appropriate contact.

Job description

NYU Langone Health is looking for a Patient Care Assistant to support front desk and patient flow at our facility in New York. You will greet patients, assist with check-in and check-out, and help direct calls and messages to the appropriate contacts.

The role emphasizes strong customer service, accurate scheduling, and effective communication to ensure a smooth patient experience within our hospital network in New York City.