Patient Care Navigator for Medical Office

The General Hospital Corporation; Northampton (MA); Presencial; USD 29.000 - 40.000; Jornada completa

Descripción de la vacante

Cooley Dickinson Hospital, Inc. in Northampton, MA, is seeking a Patient Care Coordinator to welcome patients, obtain medical histories, and provide essential administrative support within Mass General Brigham's network.

This role requires 1–2 years in a medical practice, strong typing and communication skills, and the ability to work independently in a busy environment. Onsite location at 30 Locust Street with standard hours.

Formación

• Typing ability and proficiency with standard office equipment.
• Proficient with Windows and general PC applications.
• Strong organizational and written/oral communication skills.
• Ability to work independently in a busy medical office.

Responsabilidades

• Schedule specialist appointments and assist patients with insurance issues.
• Communicate with patients about appointments and address concerns.
• Manage referrals and ancillary appointments.
• Direct medical questions to appropriate staff and obtain authorizations.
• Greet patients and assist staff with administrative tasks.
• Answer phones and maintain office procedures and policies.

Conocimientos

Typing

Office equipment

Windows PC proficiency

Communication

Independent work

Educación

High School Diploma or Equivalent

Descripción del empleo

Cooley Dickinson Hospital, Inc. in Northampton, MA, is seeking a Patient Care Coordinator to welcome patients, obtain medical histories, and provide essential administrative support within Mass General Brigham's network.

This role requires 1–2 years in a medical practice, strong typing and communication skills, and the ability to work independently in a busy environment. Onsite location at 30 Locust Street with standard hours.