Patient Care Navigator

Montclair Breast Center (MBC) Career Site; Montclair (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Voluntary Policies

Identity Theft Protection

Job summary

Montclair Breast Center, a Genesis Health member, seeks a Patient Care Coordinator to support front desk operations, register patients, schedule new and existing visits, obtain records, and manage imaging and medical documents in the EMR.

You will verify benefits, handle referrals and co-pays, triage calls, and collaborate with clinicians in a fast-paced healthcare setting, delivering professional communication and compassionate service.

Qualifications

• Knowledge of medical terminology.
• Knowledge of insurances/managed care.
• Ability to react to emergencies.
• Proficient with computers and electronic medical records.
• Strong charting and documentation skills.
• Excellent organizational and analytical abilities.
• Good judgement with timely decisions.

Responsibilities

• Front office patient registration.
• Screening and scheduling of all patients per MBC protocols.
• Provide new/existing patients with the appropriate forms.
• Update and maintain forms for new/existing patients and medical records.
• Triage and respond to telephone calls professionally and promptly.
• Collaborate with multiple health professionals in a busy environment.
• Communicate effectively with all departments and external offices.
• Obtain medical records from patients and download imaging CDs.
• Scan reports into EMR (pathology, mammogram, sonogram, MRI).
• Verify insurance benefits for new/existing patients.
• Collect referrals and co-pays.

Skills

Knowledge of medical terminology

Knowledge of insurances/managed care

Emergency response competence

Computer skills & EMR proficiency

Charting & documentation

Organizational & analytical skills

Sound judgement & decision-making

Education

High School Diploma

1-3 years of medical office experience

Job description

Montclair Breast Center, a Genesis Health member, seeks a Patient Care Coordinator to support front desk operations, register patients, schedule new and existing visits, obtain records, and manage imaging and medical documents in the EMR.

You will verify benefits, handle referrals and co-pays, triage calls, and collaborate with clinicians in a fast-paced healthcare setting, delivering professional communication and compassionate service.