Patient Care Coordinator — Front‑Office Health Navigator

Montclair Breast Center (MBC) Career Site; Glen Rock (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holidays

Identity Theft Protection

Voluntary Policies

Job summary

Montclair Breast Center is seeking a Patient Care Coordinator to support front desk operations and scheduling in a healthcare setting. The role involves screening new patients, obtaining records, insurance verification, and coordinating with multiple teams to ensure smooth patient flow.

The position requires strong communication, medical terminology knowledge, and proficiency in electronic medical records. A high school diploma and 1–3 years of medical office experience are preferred.

Qualifications

• Knowledge of medical terminology.
• Knowledge of insurances/managed care.
• Demonstrate competence in reacting to emergencies.
• Knowledge of computers and electronic medical records.
• Strong charting/documentation skills.
• Strong organizational, problem-solving and analytical skills.
• Good judgement with the ability to make timely and sound decisions.

Responsibilities

• Front office patient registration.
• Screening and scheduling of all new or existing patients per protocol.
• Provide forms to patients and maintain applicable forms.
• Maintain/update medical records and forms for patients.
• Answer and screen telephone calls professionally and timely.
• Collaborate with health professionals in a busy environment.
• Composes professional correspondence and memoranda via email and fax.
• Obtain medical records and download imaging CDs.
• Scan reports with records (pathology, mammogram, sonogram, MRI).
• Call insurance to verify patient benefits.
• Collect referrals and co-pays.

Skills

Medical terminology

Insurance knowledge

EMR proficiency

Charting/documentation

Organizational skills

Problem-solving

Communication skills

Education

High School Diploma

Tools

EMR software

Microsoft Office

Job description

Montclair Breast Center is seeking a Patient Care Coordinator to support front desk operations and scheduling in a healthcare setting. The role involves screening new patients, obtaining records, insurance verification, and coordinating with multiple teams to ensure smooth patient flow.

The position requires strong communication, medical terminology knowledge, and proficiency in electronic medical records. A high school diploma and 1–3 years of medical office experience are preferred.