Patient Care Navigator

Alliance-Orthopedics-; Middletown (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between our providers and patients, monitor treatment plans, and coordinate interventions. The ideal candidate will have a BA/BS in Healthcare Administration or related field, strong communication, analytical thinking, and exceptional customer service to ensure patient adherence and timely appointments.

This full-time, on-site role reports to the Senior Operations Manager and offers exposure to a

Qualifications

• BA/BS in Healthcare Administration, or related field.
• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred).

Responsibilities

• Build rapport and establish trust with the patients, providers and Scheduler(s)
• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology
• Complete mastery of role and responsibilities of a Scheduler

Skills

Great verbal and written communication

Strong analytical thinking

Excellent customer service

Compassion and empathy

Education

BA/BS in Healthcare Administration, or related field

Job description

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between our providers and patients, monitor treatment plans, and coordinate interventions. The ideal candidate will have a BA/BS in Healthcare Administration or related field, strong communication, analytical thinking, and exceptional customer service to ensure patient adherence and timely appointments.

This full-time, on-site role reports to the Senior Operations Manager and offers exposure to a