Orthopedic Patient Care Navigator

Alliance Orthopedics; Middletown (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between our providers and patients, monitor treatment plans, and coordinate interventions to improve outcomes.

The ideal candidate holds a BA/BS in Healthcare Administration and has experience in similar practices. This full-time, on-site role offers a competitive salary range of $45,000–$55,000 per year and opportunities to collaborate with our medical team.

Qualifications

• BA/BS in Healthcare Administration or related field.
• Experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgery (preferred).
• Excellent verbal and written communication skills.
• Strong analytical thinking and problem-solving abilities.
• Excellent customer service skills.
• Compassion and empathy.

Responsibilities

• Build rapport with patients, providers, and schedulers.
• Conduct weekly meetings with assigned providers to discuss active patient list and implement changes.
• Assure patient compliance by reviewing daily schedules and delegating changes to schedulers.
• Coordinate patient imaging as required.
• Collaborate with Medical Team for MD appointments as required.
• Provide knowledge of Alliance Orthopedics services and technology.
• Master the role and responsibilities of a Scheduler.

Skills

Verbal & written communication

Analytical thinking

Customer service

Compassion & empathy

Education

BA/BS in Healthcare Administration

Job description

Alliance Orthopedics in Middletown, NJ is seeking a Patient Care Coordinator to act as a liaison between our providers and patients, monitor treatment plans, and coordinate interventions to improve outcomes.

The ideal candidate holds a BA/BS in Healthcare Administration and has experience in similar practices. This full-time, on-site role offers a competitive salary range of $45,000–$55,000 per year and opportunities to collaborate with our medical team.