Patient Care Navigation & Scheduling Specialist

COPE Health Solutions; Los Angeles (CA); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Comprehensive health insurance plans

Yearly wellness stipend

Paid parental leave program

Job summary

COPE Health Solutions in Los Angeles is seeking a Patient Care Navigator to act as a primary point of contact for patients, coordinating appointments, telehealth services, and care delivery. The ideal candidate will have experience in care coordination and knowledge of EMR systems.

The role offers a hybrid work model and various benefits, including health insurance and wellness stipends.

Qualifications

• Minimum two years of experience in a medical office or healthcare role.
• Experience with referral management and prior authorizations preferred.
• Familiarity with telehealth care delivery models.

Responsibilities

• Primary point of contact for patients and caregivers.
• Coordinates referrals, appointments, and follow-ups.
• Maintains accurate documentation within the EMR.

Skills

Customer service and patient engagement

Organizational skills

Bilingual English/Spanish

Interpersonal skills

Education

High school diploma or equivalent

Associate degree or healthcare-related certification

Tools

Electronic Medical Record (EMR) systems

Job description

COPE Health Solutions in Los Angeles is seeking a Patient Care Navigator to act as a primary point of contact for patients, coordinating appointments, telehealth services, and care delivery. The ideal candidate will have experience in care coordination and knowledge of EMR systems.

The role offers a hybrid work model and various benefits, including health insurance and wellness stipends.