Patient Care Monitor & Friendly Front Desk Greeter

BayMark Health Services, Inc.; Newport (VT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BayMark Health Services, Inc. is seeking a Full Time Patient Care Monitor/Greeter to help maintain safety and order at the clinic facility in Newport. The role may provide backup receptionist coverage and requires a professional demeanor with patients and staff.

Responsibilities include verifying IDs, managing waiting lines, crowd control, incident reporting, and coordination with site leadership to ensure smooth operations. Prior experience in security or healthcare settings is preferred.

Qualifications

• High school diploma or equivalent with at least 1 year’s prior experience in an office/clinic setting.
• Training from a law enforcement school or other security training is strongly preferred.
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
• Satisfactory drug screen and background check.

Responsibilities

• Ensuring the protection of all employees and patients.
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
• Eliminate loitering, congregating in the parking lot and premises.
• Report critical incidents that occur in parking lot or on premises.
• Contact local authorities and cooperate with authorities in an emergency situation, as needed.
• Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
• Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
• Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
• Performs security check of facility at regular intervals throughout the day.
• Attends staff meetings, in-service training as directed by supervisor.
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
• Provide receptionist coverage as needed
• Perform other related duties as determined by supervisor.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Tools

Security training

Job description

BayMark Health Services, Inc. is seeking a Full Time Patient Care Monitor/Greeter to help maintain safety and order at the clinic facility in Newport. The role may provide backup receptionist coverage and requires a professional demeanor with patients and staff.

Responsibilities include verifying IDs, managing waiting lines, crowd control, incident reporting, and coordination with site leadership to ensure smooth operations. Prior experience in security or healthcare settings is preferred.