Clinic Safety & Front Desk Greeter

BayMark Health Services; Topeka (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

BAART Program in Topeka, KS is seeking a Full Time Patient Care Monitor/Greeter to maintain safety and order at the clinic. The role involves greeting patients, verifying IDs, and providing backup receptionist coverage as needed.

You will monitor crowd flow, report incidents, assist with emergency responses, and help maintain a welcoming, secure environment. A high school diploma and security training are preferred; prior clinic experience is a plus.

Qualifications

• High school diploma or equivalent with at least 1 year in an office/clinic setting.
• Security training from a law enforcement school or similar preferred.
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental attitude toward chemically dependent individuals.
• Satisfactory drug screen and background check.

Responsibilities

• Ensuring the protection of all employees and patients.
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Performs crowd control to ensure patients leave the clinic timely after dosing unless they have an appointment.
• Eliminate loitering and congregating in parking lot and premises.
• Report critical incidents that occur in parking lot or on premises.
• Contact local authorities and cooperate with authorities in an emergency.
• Respond to calls for assistance to prevent interference or disruption of operations.
• Reports and documents incidents to the Operations Director and/or Clinic Director.
• Maintains a safe and secure environment throughout the building; protects property.
• Performs security check of facility at regular intervals.
• Attends staff meetings and in-service training as directed by supervisor.
• Maintain professional attire with name badge.
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
• Provide receptionist coverage as needed.
• Perform other related duties as determined by supervisor.

Skills

Customer service

Crowd control

Security awareness

Communication

Education

High school diploma or equivalent

Tools

Security training

Job description

BAART Program in Topeka, KS is seeking a Full Time Patient Care Monitor/Greeter to maintain safety and order at the clinic. The role involves greeting patients, verifying IDs, and providing backup receptionist coverage as needed.

You will monitor crowd flow, report incidents, assist with emergency responses, and help maintain a welcoming, secure environment. A high school diploma and security training are preferred; prior clinic experience is a plus.