Patient Care Manager & Access Navigator

ADP, Inc.; Harrisburg (Dauphin County); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

ADP, Inc. in Harrisburg, PA seeks a Care Manager to work with patients and healthcare providers to monitor recovery and help access health services. You will collaborate with families, coordinate treatments, and support patients to improve their quality of life within our health facilities.

The role requires coordinating with providers, educating patients on procedures, and maintaining case records, with occasional local travel toensure seamless care delivery.

Qualifications

• Proven work experience as a Care Manager or similar role.
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel.
• Outstanding communication and organizational skills.
• Ability to travel locally.
• Relevant training or certifications as a Care Manager.

Responsabilités

• Interact with healthcare providers to facilitate patients’ treatments.
• Ensure patients’ treatment requirements are met.
• Suggest alternative treatment plans when patients’ services requests do not meet medical necessity criteria.
• Instruct and educate patients on procedures, healthcare provider instructions, and referrals.
• Link patients to social services programs and entitlements such as transportation assistance and translation services.
• Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.
• Maintain records of case management activities.

Connaissances

Care management

Healthcare tech

Microsoft Word

Microsoft Excel

Communication

Organization

Travel locally

Outils

EHR systems

Microsoft Office

Description du poste

ADP, Inc. in Harrisburg, PA seeks a Care Manager to work with patients and healthcare providers to monitor recovery and help access health services. You will collaborate with families, coordinate treatments, and support patients to improve their quality of life within our health facilities.

The role requires coordinating with providers, educating patients on procedures, and maintaining case records, with occasional local travel toensure seamless care delivery.