Case Coordinator

ADP, Inc.; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

ADP, Inc. in Harrisburg, PA seeks a Care Manager to work with patients and healthcare providers to monitor recovery and help access health services. You will collaborate with families, coordinate treatments, and support patients to improve their quality of life within our health facilities.

The role requires coordinating with providers, educating patients on procedures, and maintaining case records, with occasional local travel toensure seamless care delivery.

Qualifications

• Proven work experience as a Care Manager or similar role.
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel.
• Outstanding communication and organizational skills.
• Ability to travel locally.
• Relevant training or certifications as a Care Manager.

Responsibilities

• Interact with healthcare providers to facilitate patients’ treatments.
• Ensure patients’ treatment requirements are met.
• Suggest alternative treatment plans when patients’ services requests do not meet medical necessity criteria.
• Instruct and educate patients on procedures, healthcare provider instructions, and referrals.
• Link patients to social services programs and entitlements such as transportation assistance and translation services.
• Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.
• Maintain records of case management activities.

Skills

Care management

Healthcare tech

Microsoft Word

Microsoft Excel

Communication

Organization

Travel locally

Tools

EHR systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Harrisburg, PA, US

30+ days ago Requisition ID: 1004

Care Manager responsibilities include collaborating with the family of patients, monitoring patient recovery, and helping patients gain access to different health providers as needed.

Ultimately, you will work directly with patients to help them improve their quality of life while in our health facilities

Responsibilities

• Interact with healthcare providers to facilitate patients’ treatments
• Ensure patients’ treatment requirements are met
• Suggest alternative treatment plans when patients’ services requests do not meet medical necessity criteria
• Instruct and educate patients on procedures, healthcare provider instructions, and referrals
• Link patients to social services programs and entitlements such as transportation assistance and translation services
• Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes
• Maintain records of case management activities

Requirements and skills

• Proven work experience as a Care Manager or similar role
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel
• Outstanding communication skills, both written and verbal
• Excellent organizational skills
• Ability to travel locally
• Relevant training and/or certifications as a Care Manager