Care Navigator: Patient Access & Care Coordination

HAMILTON HEALTH CENTER INC; Harrisburg (Dauphin County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Generous paid time off

Birthday holiday and 7 paid holidays

Medical, Dental & Vision Coverage

Company-paid life insurance

Retirement Plan with matching option

Employee Assistance Program

Job summary

Hamilton Health Center in Harrisburg, PA seeks a Navigator to coordinate care for patients, identify barriers to care, and connect individuals with medical, behavioral health, and community services. The role emphasizes assessing social determinants, facilitating referrals, and ensuring continuity of care through follow-up.

The Navigator engages patients through in-reach, outreach, and home visits, providing education, advocacy, and guidance to navigate healthcare resources.

Qualifications

• Must have a high school diploma; associate degree preferred.
• Bilingual speaking preferred.

Responsibilities

• Participate as a Care Team member to help patients overcome barriers to care.
• Provide access to screening and facilitate access to internal and external referral services.
• Help develop and monitor patient-centered care plans with measurable goals.
• Screen for Social Determinants of Health and report findings to the care team.
• Reach out to patients who missed critical appointments or are overdue for preventive care.
• Maintain communication with patients to address concerns and support adherence to the plan.
• Coordinate psychosocial and medical wraparound services to optimize resource use.
• Identify appropriate social agencies and resources for patient needs.
• Provide patient and family education to promote understanding of services.
• Document care coordination activities and follow-up on referrals.

Skills

Care coordination

Inpatient care experience

Education

High School diploma

Associate degree preferred

Job description

Hamilton Health Center in Harrisburg, PA seeks a Navigator to coordinate care for patients, identify barriers to care, and connect individuals with medical, behavioral health, and community services. The role emphasizes assessing social determinants, facilitating referrals, and ensuring continuity of care through follow-up.

The Navigator engages patients through in-reach, outreach, and home visits, providing education, advocacy, and guidance to navigate healthcare resources.