Patient Care Liaison: Coordinate Care & Support

Diagnostic Imaging Centers of Texas; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401K match

Comprehensive benefits

Growth opportunities

Competitive compensation

Job summary

Diagnostic Imaging Centers of Texas (DICOT) is seeking a Scheduling Specialist to act as the first point of contact for patients and attorney referrals, guiding treatment plans and coordination with medical teams. You will ensure smooth scheduling, prompt responses, and outstanding customer service across channels in a professional office setting.

Ideal candidates bring patient-facing experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Prior patient or client-facing experience preferred.
• Strong verbal communication and customer service skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Serve as the first point of contact for patients and attorneys.
• Coordinate communication between patients, medical teams, and attorneys.
• Provide timely and courteous customer service via phone and email.

Skills

Customer service

Verbal communication

Reliability

Relationship-building

Punctuality

Tools

Microsoft Office

Job description

Diagnostic Imaging Centers of Texas (DICOT) is seeking a Scheduling Specialist to act as the first point of contact for patients and attorney referrals, guiding treatment plans and coordination with medical teams. You will ensure smooth scheduling, prompt responses, and outstanding customer service across channels in a professional office setting.

Ideal candidates bring patient-facing experience, strong communication skills, and proficiency in Microsoft Office.