Patient Care Liaison & Case Coordinator

Socket.dev

Houston (TX)

On-site

USD 42,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Competitive Compensation

Growth perspectives

Comprehensive Benefits Package

401K match

Exemplary Patient Care

A chance to love what you do

Job summary

Diagnostic Imaging Centers of Texas (DICOT) is seeking a Patient Liaison to serve as the first point of contact for personalized patient care. You will support attorney referrals, guide patients through treatments, follow-ups, and recovery plans, and coordinate communication between attorneys, medical support teams, and patients.

You will provide patients with the highest standard of customer service and foster cooperative relationships with stakeholders, addressing questions promptly through

Qualifications

Some experience with Microsoft Office (Outlook, Word, Excel).
Prior patient interaction experience is highly preferred.

Responsibilities

Serve as the first point of contact for personalized patient care, supporting attorney referrals, and guiding patients through their treatments, follow-ups, and recovery plans.
Coordinate communication between attorneys, medical support teams, and patients.
Provide patients with the highest standard of customer service.
Foster cooperative working relationships with all stakeholders.
Address client questions and concerns promptly, providing exceptional customer service.
Communicate with patients through phone calls, emails, and other channels.

Skills

Microsoft Office

Job description

You will provide patients with the highest standard of customer service and foster cooperative relationships with stakeholders, addressing questions promptly through

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