Patient Care Liaison & Access Coordinator

CHC; Akron (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Referral bonuses

401(k) with company match

Licensure reimbursement

Training opportunities

Employee assistance program

Job summary

CHC Addiction Services in Akron, OH, seeks a Patient Care Liaison to enhance patient access, support clinical workflows, and maintain accurate documentation within a federally aligned primary care clinic environment. This role links patients, providers, staff, and external health entities.

Responsibilities include front desk operations, referral follow-up, transportation of clients, and ensuring continuity of care.

Qualifications

• Bachelor's degree in Social Work or 1+ year experience as CDCA, LCDC I or II.
• Valid driver's license.
• Must pass a background check and drug test.
• Strong communication and organizational skills.

Responsibilities

• Front desk and patient access operations.
• Medical assistant workflows support.
• Referral follow-up and tracking.
• Preventive care outreach.
• Transportation of clients as needed.
• Continuity of care support.
• HRSA Health Center Program Requirements.
• Accurate collection and documentation of required patient data elements.

Skills

Patient access coordination

Healthcare support

Documentation

Education

Bachelor's degree in Social Work

CDCA/LCDC I or II experience

Job description

CHC Addiction Services in Akron, OH, seeks a Patient Care Liaison to enhance patient access, support clinical workflows, and maintain accurate documentation within a federally aligned primary care clinic environment. This role links patients, providers, staff, and external health entities.

Responsibilities include front desk operations, referral follow-up, transportation of clients, and ensuring continuity of care.