Patient Access & Care Coordination Specialist

CHC; Akron (OH); Sur place; USD 38 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance (30

32 Paid Days Off Each Year

403(b) Retirement Plan with Employer匹配

Staff Engagement Activities & Employee

Employee Referral Bonus Program

Paid Training & Professional Developm

Employee Assistance Program (EAP)

Professional Licensure Reimbursement (

Résumé du poste

CHC is seeking a Patient Care Liaison in Akron to enhance patient access, support medical workflows, and maintain accurate documentation within a federally aligned primary care clinic. The role blends administrative, patient service, and clinical support to help patients navigate healthcare services and support providers in delivering coordinated care.

The position requires a high school diploma or equivalent, and a Medical Assistant certification is preferred.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Minimum 2 years’ experience in medical office operations, front desk registration, clinical support or medical assisting.

Responsabilités

• Welcome and assist patients in a professional, compassionate, and confidential manner.
• Schedule, confirm, and coordinate patient appointments.
• Verify demographic, insurance, and registration information.
• Coordinate referrals to specialty providers and community resources.
• Track referral status and obtain consultation reports.
• Prepare patient charts and ensure documentation is complete prior to appointments.
• Support providers with administrative and clinical workflow tasks.
• Ensure patient information is documented accurately and timely.
• Maintain confidentiality and HIPAA compliance.
• Serve as a liaison between patients, providers, behavioral health staff, nursing, care management, and external healthcare organizations.
• Participate in team meetings and collaborate to improve patient outcomes.
• Support clinic operations by assisting with special projects and other duties as assigned.

Connaissances

Strong organizational skills

Multitasking abilities

Attention to detail

Communication and customer service

Workflow accountability

Time management

Problem-solving and critical thinking

Formation

High school diploma or equivalent

Medical Assistant certification (preferred)

Outils

EMR systems

Description du poste

CHC is seeking a Patient Care Liaison in Akron to enhance patient access, support medical workflows, and maintain accurate documentation within a federally aligned primary care clinic. The role blends administrative, patient service, and clinical support to help patients navigate healthcare services and support providers in delivering coordinated care.

The position requires a high school diploma or equivalent, and a Medical Assistant certification is preferred.