Patient Care Leader — Nursing & Quality Excellence

Northwestern Memorial Healthcare; Palos Heights (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Manager, Patient Care to lead nursing operations across assigned areas, ensuring alignment with NM values and patient care standards. The role requires 2–4 years of nursing leadership, a BSN, BLS, and a specialty certification within a year.

You will supervise staffing, guide quality initiatives, and collaborate with multidisciplinary teams to deliver exceptional care. This position emphasizes staff development, budget accountability, and adherence to

Qualifications

• 2–4 years of relevant nursing management experience.
• Graduate from an accredited school of Nursing; BSN required.
• Specialty Certification within one year of hire.
• Licensed RN with current BLS certification.

Responsibilities

• Helps all employees connect NM values to daily work and patient satisfaction.
• Sets targets and metrics for quality and service improvement.
• Encourages staff to identify problems and pilot improvements.
• Coordinates scheduling and staffing to maintain appropriate levels.
• Oversees budgeting and financial performance for the department.

Skills

Leadership

Education

Bachelor of Science in Nursing

Job description

Northwestern Medicine is seeking a Manager, Patient Care to lead nursing operations across assigned areas, ensuring alignment with NM values and patient care standards. The role requires 2–4 years of nursing leadership, a BSN, BLS, and a specialty certification within a year.

You will supervise staffing, guide quality initiatives, and collaborate with multidisciplinary teams to deliver exceptional care. This position emphasizes staff development, budget accountability, and adherence to