Patient Experience Coordinator

Methodist Health System; Richardson (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Health System is seeking a Patient Representative in Richardson, Texas. This position involves greeting patients, scheduling appointments, and registering them into the system. Key responsibilities include maintaining confidentiality, verifying insurance information, managing phone inquiries, and supporting front office operations. The ideal candidate will possess strong communication skills, knowledge of medical terminology, and prior experience using medical management software. The role requires both desk and counter work with frequent patient interaction.

Qualifications

• Strong communication skills with consistent incorporation of judgment and discretion.
• Working knowledge of medical terminology and coding preferred.
• Previous two years in a front office using medical management software preferred.

Responsibilities

• Greets patients promptly and courteously.
• Checks-in patients and verifies demographic and insurance information.
• Handles telephone inquiries and conveys information.
• Maintains strict confidentiality and organizes work area.

Skills

Knowledge of front office procedures

Medical terminology

Strong communication skills

Typing at 40 wpm

Education

High school education or equivalent

Tools

Medical management software

Job description

Methodist Health System is seeking a Patient Representative in Richardson, Texas. This position involves greeting patients, scheduling appointments, and registering them into the system. Key responsibilities include maintaining confidentiality, verifying insurance information, managing phone inquiries, and supporting front office operations. The ideal candidate will possess strong communication skills, knowledge of medical terminology, and prior experience using medical management software. The role requires both desk and counter work with frequent patient interaction.