Patient Care & Insurance Operations Specialist

ROK MEDICAL MANAGEMENT LLC; Oklahoma City (OK); On-site; USD 25,000 - 39,000; Full time

Job summary

restASSURED is seeking a Patient Services Coordinator to verify insurance benefits, schedule and assist with billing, and provide compassionate support to patients and providers. You will liaise with patients, providers, and insurance companies to confirm information and ensure accurate records.

Ideal candidates have strong communication and organizational skills, experience in medical insurance verification or billing, and comfort with HIPAA and PHI regulations.

Qualifications

• Requires high school diploma or GED; college degree is a plus.
• 2+ years in medical insurance verification, authorization, or billing, or high-volume customer service.
• Excellent communication and organizational skills.
• Attention to detail in a fast-paced healthcare setting.
• Experience with medical coding is a plus but not required.

Responsibilities

• Verify patient insurance benefits and eligibility.
• Communicate with patients, providers, and insurers to gather and confirm information.
• Explain benefits, co-pays, deductibles, and coverage clearly.
• Assist with prior authorizations to ensure service approvals.
• Maintain accurate patient records and document account activity.
• Support billing processes and collect payments as needed.

Skills

Communication skills

Attention to detail

Insurance verification

Billing experience

HIPAA/PHI compliance

Medical codes knowledge

Education

High School Diploma or GED

Job description

restASSURED is seeking a Patient Services Coordinator to verify insurance benefits, schedule and assist with billing, and provide compassionate support to patients and providers. You will liaise with patients, providers, and insurance companies to confirm information and ensure accurate records.

Ideal candidates have strong communication and organizational skills, experience in medical insurance verification or billing, and comfort with HIPAA and PHI regulations.