Patient Care Administrator

ROK Medical Management; Oklahoma City (OK); On-site; USD 25,000 - 39,000; Full time

Job summary

restASSURED is seeking a Patient Services Coordinator to verify insurance benefits, schedule and assist with billing, and provide compassionate support to patients and providers. You will liaise with patients, providers, and insurance companies to confirm information and ensure accurate records.

Ideal candidates have strong communication and organizational skills, experience in medical insurance verification or billing, and comfort with HIPAA and PHI regulations.

Qualifications

• Requires high school diploma or GED; college degree is a plus.
• 2+ years in medical insurance verification, authorization, or billing, or high-volume customer service.
• Excellent communication and organizational skills.
• Attention to detail in a fast-paced healthcare setting.
• Experience with medical coding is a plus but not required.

Responsibilities

• Verify patient insurance benefits and eligibility.
• Communicate with patients, providers, and insurers to gather and confirm information.
• Explain benefits, co-pays, deductibles, and coverage clearly.
• Assist with prior authorizations to ensure service approvals.
• Maintain accurate patient records and document account activity.
• Support billing processes and collect payments as needed.

Skills

Communication skills

Attention to detail

Insurance verification

Billing experience

HIPAA/PHI compliance

Medical codes knowledge

Education

High School Diploma or GED

Job description

Patient Services CoordinatorrestASSURED | RX MedicalLooking for a role where you can make a real impact on patients while building a stable career in healthcare?At restASSURED, we believe great patient care starts behind the scenes. Our team plays a critical role in making sure patients understand their coverage, receive timely care, and have a smooth, stress-free experience from start to finish.If you enjoy helping people, staying organized, and being part of a supportive team, this could be the perfect fit for you.What You’ll Do:In this role, you’ll be the go-to resource helping patients and providers navigate insurance, scheduling, and billing. A typical day includes:Verifying patient insurance benefits and eligibility (we’ll train you!)Communicating with patients, providers, and insurance companies to gather and confirm informationExplaining benefits, co-pays, deductibles, and coverage in a clear, supportive wayAssisting with prior authorizations to ensure services are approved and coveredMaintaining accurate and up-to-date patient recordsCollecting payments and documenting account activityPartnering with your team to keep workflows moving and avoid backlogsDelivering exceptional, compassionate customer service in every interactionWhat You Bring:High School Diploma or GED (college degree a plus)2+ years of experience in:Medical insurance verification, authorization, or billing ORHigh-volume customer service (call center, healthcare, or similar)Strong communication skills—you’re comfortable talking to patients and insurance providersAttention to detail and ability to stay organized in a fast-paced environmentExperience with medical codes (HCPCS, ICD) is a plus, but not requiredA team-first attitude and willingness to jump in where neededAdditional Expectations:Meet productivity and quality standardsFollow HIPAA and PHI regulations at all timesParticipate in ongoing training and developmentWhy Join restASSURED?Stable, growing healthcare companyHands-on training in Medicare, insurance verification, and billingSupportive, team-oriented environment where people step in and help each otherOpportunity to build a long-term career in healthcare operationsA role where your work directly impacts patient experience every dayIf you’re organized, people-focused, and ready to grow in healthcare, we want to hear from you. Apply now!