Patient Care & Growth Coordinator

Sonrava Health; Upper Darby (Delaware County); Presencial; USD 42 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

Medical

Dental

Vision

Continuing education

401(k) plan

Resumo da oferta

Western Dental - Brident is seeking a Patient Care Coordinator to be the primary contact for patients in our offices. You will greet patients, introduce them to the office, coordinate treatment services and nurture the patient relationship to deliver an outstanding patient experience.

You will be expected to discuss costs, insurance, and payment options while achieving personal sales goals and supporting the team.

Qualificações

• 2 years of sales, customer service or related work experience.
• Bilingual Spanish-English preferred.
• Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Friendly, outgoing and motivated personality.

Responsabilidades

• Set and achieve personal sales goals while supporting the goals of the team
• Greet patients in a timely, professional and engaging manner
• Introduce new patients to the office and staff
• Provide patient consultations and communicate information about recommended treatments
• Discuss cost of service, insurance coverage, and payment options with patients
• Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
• Nurture the patient relationship to encourage patient retention
• Work as team player to ensure each customer receives the best service possible
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Conhecimentos

Sales experience

Customer service

Bilingual Spanish-English

Communication skills

Interpersonal skills

Multitasking

Descrição da oferta de emprego

Western Dental - Brident is seeking a Patient Care Coordinator to be the primary contact for patients in our offices. You will greet patients, introduce them to the office, coordinate treatment services and nurture the patient relationship to deliver an outstanding patient experience.

You will be expected to discuss costs, insurance, and payment options while achieving personal sales goals and supporting the team.