Patient Care Front Office Specialist

Kettering Health; Kettering (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Kettering Health is hiring a Medical Office Assistant Float to support patient care, safety, and access in a medical office setting. You will handle front desk duties, manage records in EHR, and help create a welcoming environment for patients and visitors.

The role emphasizes confidentiality, effective communication, and the ability to multitask in a fast-paced outpatient environment. High school diploma required; healthcare experience preferred; alignment with our mission and B Safe program is

Qualifications

• High school diploma or equivalent.
• Healthcare setting experience preferred.
• Basic computer proficiency with EHR systems.
• Strong written and verbal communication skills.
• Attention to detail and confidentiality.
• Ability to multitask and prioritize daily tasks.
• Customer service orientation.
• Basic understanding of medical terminology.
• HIPAA regulations familiarity.
• One year of medical office experience preferred.

Responsibilities

• Support patient care and ensure safe, welcoming reception.
• Perform administrative tasks and manage front office operations.
• Maintain accurate records and HIPAA-compliant information.
• Assist visitors and guide patient flow within the clinic.
• Carry out additional duties in line with Kettering Health values.

Skills

Basic computer proficiency (EHR)

Strong written and verbal communicatie

Attention to detail

Multitask and prioritize

Customer service orientation

Basic understanding of medical Termin

HIPAA confidentiality

Education

High school diploma or equivalent

Medical assisting program (preferred)

Job description

Kettering Health is hiring a Medical Office Assistant Float to support patient care, safety, and access in a medical office setting. You will handle front desk duties, manage records in EHR, and help create a welcoming environment for patients and visitors.

The role emphasizes confidentiality, effective communication, and the ability to multitask in a fast-paced outpatient environment. High school diploma required; healthcare experience preferred; alignment with our mission and B Safe program is