Medical Office Navigator: Front Desk & Admin

Kettering Health Network; Springboro (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Kettering Health is seeking a Medical Office Assistant Float to support patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors.

Preferred qualifications include completion of a medical assisting or medical office administration program and about one year of experience in a medical office or healthcare admin

Qualifications

• High school diploma or equivalent required.
• Healthcare/medical office setting experience preferred.
• Completion of a medical assisting or office administration program preferred.
• No specific professional licensure required at hire.

Responsibilities

• Perform administrative tasks in a medical office or outpatient setting to support front desk operations.
• Maintain accurate recordkeeping and ensure patient confidentiality per HIPAA.
• Provide a welcoming environment for patients and visitors and support care continuity.
• Align daily work with Kettering Health's mission, vision, values, and B Safe program.

Skills

Basic computer proficiency

Written and verbal communication

Attention to detail

Multitasking and prioritization

Customer service orientation

Medical terminology understanding

Confidentiality and HIPAA compliance

Education

High school diploma or equivalent

Medical assisting or medical office administration program

Tools

Outlook

Word

Teams

Job description

Kettering Health is seeking a Medical Office Assistant Float to support patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors.

Preferred qualifications include completion of a medical assisting or medical office administration program and about one year of experience in a medical office or healthcare admin