Patient Care & Front Office Specialist

Get Virtual Assistant Jobs; Frankfort (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, patient registration, and insurance verification under supervision of a Nurse Practitioner or Physician Assistant. You will deliver friendly service and maintain a welcoming clinic environment while handling front-office tasks.

This role requires strong customer service, basic PC skills (Outlook, Word), and ability to learn clinic processes.

Qualifications

• High School Diploma or its equivalent with a current CPR license and at least 1 year of customer experience, preferably urgent care.
• Level 2/3 responsibilities include billing and coding tasks and intermediate computer skills such as typing 70–100 wpm, knowledge of MS Office (Word and Excel).
• Strict adherence to clinic processes, compliance training, and confidentiality requirements.

Responsibilities

• Greet, register, and discharge patients with superior Customer Service.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Explain and collect co-pays, deductibles, and Self-Pay amounts as applicable.
• Coordinate medical records delivery to primary care providers when needed.
• Support back-office duties as needed and participate in cross-training.

Skills

Customer Service

Front Desk

Phone Etiquette

MS Outlook

Education

High School Diploma or equivalent

CPR Certification

Tools

MS Word

MS Excel

EHR Systems

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, patient registration, and insurance verification under supervision of a Nurse Practitioner or Physician Assistant. You will deliver friendly service and maintain a welcoming clinic environment while handling front-office tasks.

This role requires strong customer service, basic PC skills (Outlook, Word), and ability to learn clinic processes.