Patient Care & Front Desk Coordinator

Millennium Physician Group; Austin (TX); On-site; USD 25,000 - 37,000; Full time

Job summary

Millennium Physician Group is seeking a Patient Care Specialist to provide front-line administrative support in a medical office. You will greet and register patients, verify demographics and insurance, collect payments, and maintain accurate EHR documentation while upholding HIPAA and privacy standards under supervision.

The role involves coordinating scheduling, processing referrals, and performing routine clerical tasks to ensure a smooth patient experience in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• 1+ year of clerical, customer service, or healthcare office experience preferred.
• Basic knowledge of EHR systems and Microsoft Office applications preferred.
• Strong attention to detail, interpersonal communication, and time-management skills.
• Demonstrated professionalism and commitment to patient confidentiality.
• Adheres to HIPAA and privacy standards in all communications and record handling.
• Ability to work independently in a fast-paced, cross-functional environment.

Responsibilities

• Greets, registers, and checks in patients; ensures demographics and insurance data are current in the EHR.
• Collects copayments following standard cash-handling procedures.
• Verifies insurance eligibility and obtains necessary authorizations; documents results in patient records.
• Explains check-in processes, insurance requirements, and payment expectations.
• Answers calls, schedules appointments, and maintains daily schedules across providers.

Skills

Attention to detail

Interpersonal communication

Time-management

Empathy

Professionalism

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Millennium Physician Group is seeking a Patient Care Specialist to provide front-line administrative support in a medical office. You will greet and register patients, verify demographics and insurance, collect payments, and maintain accurate EHR documentation while upholding HIPAA and privacy standards under supervision.

The role involves coordinating scheduling, processing referrals, and performing routine clerical tasks to ensure a smooth patient experience in a fast-paced environment.