Patient Care / Front Office Coordinator - Oral Surgery

SARAH LAWSON DDS PLLC; Olympia (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k) matching

Dental insurance

Vision insurance

Job summary

Sarah Lawson DDS PLLC is seeking a friendly, dependable front desk assistant to join our Olympia dental practice. You will greet patients, manage check-ins, schedule appointments, and handle basic administrative tasks in a supportive team setting.

The role emphasizes clear communication, attention to detail, and a willingness to learn. Prior dental or medical office experience is preferred, with an expected 32–40 hours per week in a patient-centered environment.

Qualifications

• Friendly and professional demeanor in a patient-facing role.
• Strong communication skills for front desk interactions.
• Willingness to learn and attention to detail in a clinical setting.
• Reliability, punctuality, and ability to multitask.
• Team player with a collaborative attitude.
• Comfortable using computers and basic software.
• Prior dental/medical office experience is a plus.

Responsibilities

• Greet and check in patients with a warm, courteous manner.
• Register new patients and verify/update information.
• Schedule and confirm appointments.
• Coordinate referrals with dental/medical offices.
• Keep the day's schedule running smoothly.
• Enter and maintain accurate patient records.
• Collect and post patient payments.
• Answer questions about office policies and procedures.
• Maintain patient confidentiality.
• Support teammates as needed.

Skills

Friendly / professional

Strong communicator

Detail-oriented

Reliable / punctual

Team player

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

MS Office

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Vision insurance

About the Role:

Our private practice is seeking someone who is friendly, dependable, organized, and ready to jump in and help. We value people who have a “get it done” attitude, work well as part of a team, and understand that even small details can make a big difference in a patient's experience.

You don't need to know everything on day one. What matters most is that you're a strong communicator, willing to learn, attentive to detail, and genuinely care about helping patients.

Your day may include:

• Welcoming and checking in patients
• Registering new patients and updating information
• Scheduling appointments
• Coordinating referrals with dental and medical offices
• Helping keep the day's schedule running smoothly
• Entering and maintaining accurate patient information
• Collecting and posting patient payments
• Answering patient questions about office policies and procedures
• Maintaining patient confidentiality
• Supporting your teammates wherever needed

We're looking for someone who is:

• Friendly and professional
• Reliable and punctual
• Detail-oriented
• Comfortable with computers
• A strong communicator
• Able to multitask and stay organized
• Compassionate with patients
• A true team player

Dental or medical office experience is preferred, but attitude, reliability, and willingness to learn are equally important. Hours: 32-40 per week

About Us:

Sarah Lawson DDS PLLC is a trusted oral surgery practice serving the Olympia, WA community with a commitment to exceptional patient care and clinical excellence. Our patients choose us for our compassionate approach, skilled team, and comfortable care environment. We pride ourselves on fostering a supportive, team-oriented workplace where every staff member is valued and empowered to grow.