Front Office

Imagen Dental Partners; Horicon (WI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401K with match

Paid time off and holidays

Medical, vision, life insurance and AD

Disability plans

Wellness programs

Benefits for you, your family and even

Job summary

Imagen Dental Partners in Horicon, WI seeks a friendly Front Office Coordinator to greet patients, schedule appointments, and maintain accurate records, ensuring a smooth and welcoming first impression for every visitor.

The role emphasizes excellent customer service, problem solving, and teamwork; experience in dental/medical offices is preferred, with familiarity in Dentrix, Eaglesoft, Curve or MacPractice as a plus. Benefits include 401K, PTO, health plans, and more.

Qualifications

• 1 year of experience in dental, medical, or strong customer service.
• High school diploma or GED.
• Knowledge of dental operations preferred.
• Technical expertise in dental insurance benefits preferred.
• Experience with dental software such as Dentrix, Eaglesoft, Curve or MacPractice.

Responsibilities

• Welcome and engage every patient with a warm greeting and genuine care.
• Coordinate efficient appointment schedules to maximise patient satisfaction.
• Organize and maintain accurate patient records with professionalism.
• Build lasting patient relationships by providing exceptional service.

Skills

Customer service

Problem solving

Teamwork

Communication

Education

High school diploma or GED

Tools

Dentrix

Eaglesoft

Curve

MacPractice

Job description

General Overview

Are you looking for an opportunity to help others improve their oral health? As a Front Office Coordinator, you'll be the welcoming face of our practice—delivering exceptional patient care and creating memorable experiences that keep patients smiling with us!

What we’ll offer you:

• $19-23/hour based on experience
• 401K with a match
• Paid time offand holidays
• Medical, vision, life insurance and disability plans, as well as wellness programs
• Benefits and perks for you, your family and even your pets!

Schedule:

• Monday: 7:30 am -5:15 pm
  Tuesday and Wednesday: 6:30 am - 4:15 pm
  Thursday: 6:30 am - 1 pm
  Friday: 7:30 am - 2:00 pm

Responsibilities

As our Front Office Coordinator, you will:

• Welcome and engage every patient with a warm greeting and genuine care—setting the tone for a positive dental experience from the moment they walk through our doors.
• Coordinate efficient appointment schedules that maximize patient satisfaction and clinic flow.
• Organize and maintain accurate patient records with professionalism and attention to detail, ensuring seamless care coordination.
• Build lasting patient relationships by providing exceptional service, addressing concerns promptly, and creating a welcoming environment for everyone.

Required Qualifications:

• Ability to learn on in the moment and problem solve.
• Demonstrated ability to meet and exceed customer service goals.
• 1 year of experience working in Dental, medical or strong customer service
• High school diploma or GED.

Preferred Qualifications:

• Knowledge of Dental operations
• Technical expertise in dental insurance benefits
• Experience with Dental Software such as Dentrix, Eaglesoft dental software, Curve or MacPractice

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.