Front Office Assistant (Oral Surgery)

Wayne Oral Surgery; Boca Raton (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Long and Short-Term Disability

Paid Time Off

401(k) with Company Match

Job summary

Wayne Oral Surgery is seeking a Front Office Assistant to greet patients, manage check-in/out, and handle financial responsibilities in a fast-paced dental setting.

You will answer phones, schedule appointments, verify insurance, collect payments, and maintain accurate patient records using dental software while ensuring HIPAA confidentiality and professional service.

Qualifications

• 1+ year dental front desk experience.
• 1+ year customer service experience preferred.
• Strong verbal and written communication skills.
• Basic understanding of dental insurance.
• Proficiency with computer-based tasks.
• High school diploma or equivalent.
• Professionalism, reliability, and a positive attitude.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phone calls and direct them appropriately.
• Schedule and confirm patient appointments.
• Efficiently check patients in and out.
• Verify patient information and insurance coverage.
• Collect and post payments accurately.
• Assist with patient paperwork and medical history updates.
• Document accurate notes and records in patient accounts.
• Manage communication with referring practices.
• Perform administrative office tasks using a computer and dental software.
• Maintain patient confidentiality in accordance with HIPAA regulations.

Job description

Description

The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment

Duties and Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phone calls and direct them appropriately.
• Schedule and confirm patient appointments.
• Efficiently check patients in and out.
• Verify patient information and insurance coverage.
• Collect and post payments accurately.
• Assist with patient paperwork and medical history updates.
• Document accurate notes and records in patient accounts.
• Manage communication with referring practices.
• Perform administrative office tasks using a computer and dental software.
• Maintain patient confidentiality in accordance with HIPAA regulations.

Requirements

• 1+ years of dental or oral surgery front desk experience required.
• 1+ years of customer service experience preferred. We value a friendly, patient first attitude.
• Strong verbal and written communication skills.
• Basic understanding of dental insurance
• Proficiency with computer-based tasks.
• Professionalism, reliability, and a positive attitude.
• High school diploma or equivalent.

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long and Short-Term Disability
• Paid Time Off
• 401(k) with Company Match