Surgical Front Office Specialist

Legacy Oral Surgery; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Free food & snacks

Advancement opportunities

Paid time off

Training & development

Job summary

Legacy Oral Surgery is expanding, and we're adding an experienced front office professional to help keep our surgical practice running smoothly. This role is ideal for someone who already knows the rhythm of a dental front desk and is ready to bring that experience to a busy, specialized practice working alongside some of the top oral surgeons in the state.

You will welcome patients, coordinate consultations and appointments, explain insurance and estimated costs, answer phones, and keep the

Qualifications

• Required: Front desk experience in a dental office.
• Solid knowledge of dental terminology and front office procedures.
• Able to start immediately and handle day-to-day front desk tasks.
• Strong communication and a calm, positive attitude under pressure.
• Understanding of PPO dental insurance plans, coverage, deductibles, and patient portions.
• Basic math skills for estimates, payments, and balances.

Responsibilities

• Welcome and check in patients, helping them feel calm and cared for before procedures.
• Coordinate consultations, surgical appointments, and follow-up visits across a fast-moving schedule.
• Explain insurance coverage and estimated costs for treatment.
• Answer phones, respond to inquiries, and connect patients with the surgical and clinical teams.
• Keep the front office organized and efficient on busy days.

Skills

Front desk experience

Dental terminology

Front office procedures

Communication skills

PPO insurance

Basic math

Dental software

Tools

Dental software

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Legacy Oral Surgery is expanding, and we're adding an experienced front office professional to help keep our surgical practice running smoothly. This role is ideal for someone who already knows the rhythm of a dental front desk and is ready to bring that experience to a busy, specialized practice working alongside some of the top oral surgeons in the state.

What You'll Do

• Welcome and check in patients, helping them feel calm and cared for before their procedures
• Coordinate consultations, surgical appointments, and follow-up visits across a fast-moving schedule
• Help patients understand their insurance coverage and estimated costs for treatment
• Answer phones, respond to patient inquiries, and serve as a key link between patients and our surgical and clinical team
• Keep the front office organized and efficient on even the busiest days

What We're Looking For

• Required: Previous front desk experience in a dental office
• Solid working knowledge of dental terminology and front office procedures
• Ability to hit the ground running. We'll train you on our practice software, but you should be comfortable with the day-to-day of a dental front desk from day one.
• Strong communication skills and a calm, positive attitude under pressure
• General understanding of PPO dental insurance plans, including coverage, deductibles, and patient portions
• Basic math skills for calculating estimates, payments, and balances

Nice to Have

• Experience in an oral surgery practice
• Experience editing treatment plans in conjunction with a patient's insurance benefits

Why You'll Love Working Here

• A family-oriented, caring workplace where teamwork matters
• A fast-paced environment where no two days are the same
• Room to grow with a practice that's expanding

Compensation & Benefits

• Competitive, negotiable salary
• 401(k) with company match
• Paid time off
• Employee discount

Job Type: Full-time
Location: In person