Patient Care & Front Desk Specialist

Nura P.A.; Thompson Heights (MN); Presencial; USD 23.000 - 30.000; Jornada completa

Descripción de la vacante

Nura Pain Clinic is seeking a Patient Care Coordinator for the Coon Rapids location, working Monday through Thursday from 6:00 am to 4:30 pm. The role focuses on patient registration verification, directing calls within the organization, and scheduling future appointments.

The position emphasizes delivering excellent customer service, maintaining patient confidentiality, and supporting a positive company image for patients and visitors.

Formación

• Experience with EMR systems preferred (NextGen).
• Previous related experience required.
• Strong organizational, judgment, communication and analytical skills.
• Ability to multi-task and handle multiple priorities under pressure.
• Cooperative and professional behavior toward patients, peers and visitors.
• Working knowledge of Microsoft Office.

Responsabilidades

• Greet and assist patients, schedule appointments, and maintain records.
• Verify insurance and update patient information at visits.
• Collect co-pays and issue receipts.
• Maintain waiting area and ensure confidentiality of information.
• Scan paper records into the patient’s chart in the EHR; support team as needed.
• Assist distressed patients and coordinate transportation when necessary.

Conocimientos

multitasking

customer service

organizational skills

communication skills

EMR familiarity

Herramientas

NextGen EMR

Descripción del empleo

Nura Pain Clinic is seeking a Patient Care Coordinator for the Coon Rapids location, working Monday through Thursday from 6:00 am to 4:30 pm. The role focuses on patient registration verification, directing calls within the organization, and scheduling future appointments.

The position emphasizes delivering excellent customer service, maintaining patient confidentiality, and supporting a positive company image for patients and visitors.